Position Title: Program Coordinator
Department: In Residence Programs
Location: Thunder Bay, ON
Adult & Teen Challenge of Central Canada (ATCCC) is a Christ-centered, non-profit ministry focused on substance abuse treatment and recovery.
Our mission is to offer a full range of addiction treatment and recovery services with compassion and excellence.
Our vision is to see addiction end, new life begin, and freedom for all through Jesus Christ.
More about the Ministry
Living Our Values
At ATCCC, our faith is expressed through our core values, which guide our interactions with each other and those we serve. We seek individuals who resonate with these values and are committed to upholding them in their daily work:
> Integrity: We live our lives in the open, pursuing holiness and consistently speaking the truth in love.
> Servant Leadership: We live to be the hands and feet of Jesus and are honoured to serve those in our care.
> Unity: We work together as one body, celebrating each other’s unique gifts and taking ownership of the results.
> Faith: We believe God for the impossible, trusting that His ways and timing are perfect.
At Adult & Teen Challenge, staffing positions are grounded in the identity of a Bible-based ministry, rooted and founded on the Word of God. We expect each member of our team to actively embrace and participate in the biblical practices that guide our work and mission.
Position Summary
The Program Coordinator provides direct mentorship, recovery support, discipleship, and program guidance to assigned clients while helping maintain the structure, accountability, and transformational culture of the program. This role plays a key part in supporting each client’s spiritual, emotional, personal, and recovery growth journey.
Key Responsibilities
Client Mentorship & Recovery Support
> Provide one-on-one mentorship and accountability to assigned clients
> Build healthy supportive relationships while maintaining professional boundaries
> Monitor client progress, behaviours, goals, and participation within the program
> Encourage spiritual, emotional, relational, and personal growth
Curriculum & Program Facilitation
> Teach and facilitate recovery groups, classes, devotions, and program curriculum
> Assist clients in understanding and applying program material
> Support healthy participation and engagement during group sessions
Personal Recovery Planning
> Develop and oversee customized personal study and recovery plans for clients
> Track individual progress and provide ongoing encouragement and accountability
> Help clients establish practical life goals, healthy routines, and next steps
> Exits plans- job searches etc
Family & Support Communication
> Maintain appropriate communication with client families and support systems
> Provide updates, encouragement, and support within organizational guidelines
> Assist with family restoration and healthy relationship development
Spiritual Leadership
> Live as an example to the clients in daily behaviour and actions
> Model Christ-centered leadership and healthy spiritual maturity
> Foster an environment of discipleship, prayer, restoration, and personal growth
> Support chapel services, devotions, outreach opportunities, and spiritual mentorship
Documentation & Reporting
> Maintain accurate case notes, progress updates, and incident documentation
> Address concerns, behavioural issues, or significant progress to leadership and counselling staff
> Participate in case reviews and team discussions
> Assist with other administrative request as directed
> Case management - medical, legal, social and financial
Additional Responsibilities
Other duties as assigned
Education, Experience and Credentials
> High school diploma or equivalent
> Experience in addiction recovery, ministry, social services, or residential care considered an asset
> Possess or willing to obtain post secondary credentials in ministry and/or counseling
> Experience with and knowledge of computer systems and web based programs
> Experience with mentoring or leading others
> Valid First Aid and CPR certifications considered an asset
> Valid food handlers certificate
> Valid driver’s license
> Must be able to obtain and maintain a clear Vulnerable Sector Clearance
Personal Competencies
> Ability to mentor, provide advice, support to students on a daily basis
> Strong communication skills, both written and verbal
> Ability to juggle multiple demands and remain organized
> Willingness to learn with a focus on continuous growth and development
> Leadership, both formal and informal
> Ability to stay calm in stressful situations
> Strong relational skills with an ability to work with all types of personalities
> Agreement with organizational mission, values, and faith-based approach
Work Environment
> Working with individuals in addiction and recovery
> Travel may be required to other locations or within the community for work purposes
> The work environment reflects the Christ-centered mission of Adult & Teen Challenge, where staff collaborate in ministry-focused work that supports individuals on their recovery journey.
