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Within 25 km of Thunder Bay

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Fountain Tire

Automotive Service Advisor

788 Central Avenue, Thunder Bay, ON, P7B 6S3, Canada

Competitive compensation: $25–$35/hour + performance-based variable pay

Within 25 km of Thunder Bay · About 3.4 km from the city centre

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Job details

Pay: Competitive compensation: $25–$35/hour + performance-based variable pay
Apply by: Nov 1, 2027
Posted: Nov 2, 2026

Original job description

Overview

At Fountain Tire Thunder Bay, we’re committed to delivering exceptional customer service and trusted automotive expertise. We’re currently looking for an experienced, customer-focused Automotive Service Advisor to join our Thunder Bay team.

This role is ideal for someone with automotive or tire industry experience who thrives in a fast-paced environment and enjoys building long-term customer relationships.

At Fountain Tire, our associates are our number one asset. As a vital member of our team, you will get to enjoy many great benefits:

What is in it for you?

Competitive compensation: $25–$35/hour + performance-based variable pay
Comprehensive health, dental, and vision benefits
RRSP program with company matching
Ongoing training and career development opportunities
Supportive leadership and team environment
Full-Time consistent day shifts for improved work-life balance
Employee discounts on tires, parts, and mechanical services

Primary Responsibilities:

Creating work orders, scheduling appointments, and coordinating workflow with technicians
Providing accurate quotes and clearly explaining recommended services and products
Building trust with customers through strong communication and follow-up
Recommending tires, wheels, and mechanical services based on customer needs
Processing sales transactions and maintaining accurate customer records
Supporting inventory and administrative processes
Maintaining showroom standards and promotional displays
Participating in safety initiatives and ongoing training programs

What does it take to get on track?

Previous experience in the automotive, tire, or service industry is strongly preferred
Strong English communication skills, both verbal and written
Proven ability to provide professional customer service and build customer relationships
Confidence in explaining products, services, and recommendations to customers
Strong organizational skills and ability to multitask in a fast-paced environment
Knowledge of passenger, light truck, and specialty tires and mechanical services is an asset
Valid driver’s license with a satisfactory Driver’s Abstract
Positive attitude, reliability, and team-oriented mindset

At Fountain Tire, you’d have a great place to work! Market leading wages, a manager with a large support network, and the chance to learn and grow. If you are interested apply in-store or online today!

We use automated technology-assisted tools to help streamline our hiring process. These tools operate under strict privacy and fairness standards. Final decisions are always made by our hiring teams.

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More about this job

Responsibilities

The Service Advisor is responsible for creating work orders, scheduling appointments, and coordinating workflow with technicians. They also provide accurate quotes, explain services to customers, and maintain showroom standards.

Requirements

Candidates should have previous experience in the automotive or tire industry and strong English communication skills. A valid driver's license and the ability to multitask in a fast-paced environment are required.

Skills

Customer service
Automotive service
Sales
Communication
Scheduling
Inventory management
Multitasking
Problem solving
Technical knowledge
Administrative support

Benefits

Health insurance
Dental insurance
Vision insurance
RRSP program with company matching
Training and career development
Employee discounts

Visa sponsorship

Not detected in the job text

Keywords

Automotive
Tire industry
Service advisor
Customer service
Work orders
Scheduling
Sales
Inventory
Mechanical services
Driver's license
Communication
Administrative
Retail
Customer relationships
Safety initiatives

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